Are you a recent graduate looking to start your career with one of India’s most trusted IT giants? Infosys BPM is hiring freshers and candidates with up to 1 year of experience for its Customer Support & IT Service Desk roles in Pune and Bangalore.
If you’ve got good communication skills, a willingness to work night shifts, and a passion to grow in the IT/corporate world — this opportunity is made for you!
About the Job Role
Infosys BPM (Business Process Management) is currently hiring 500+ candidates for voice support roles in two categories:
1. IT Service Desk – Voice Support
You’ll be helping clients troubleshoot tech issues like:
- VPN problems, Office 365 errors, Active Directory access
- Using tools like ServiceNow, Remedy, Control M
- Understanding basic networking, cloud, and OS platforms
2. Customer Support – Voice Process
This role focuses more on:
- Handling client queries via calls/emails
- Providing empathetic customer support and first-level resolutions
- Logging issues and ensuring proper follow-ups
Who Can Apply?
Infosys is looking for:
- Freshers or candidates with up to 1 year of experience
- Any full-time graduate (no backlogs)
- People with strong English communication skills
- Willingness to work in US time zones (night shifts)
- 100% Work From Office readiness (Pune or Bangalore)
- A basic understanding of IT tools, MS Office, or troubleshooting is a plus
Job Details at a Glance
| Detail | Information |
|---|---|
| Location | Pune / Bangalore (Work From Office) |
| Experience | 0–1 years |
| Job Type | Full-Time, Permanent |
| Openings | 500+ |
| Shift Timing | 24×7 rotational (mainly US shift) |
| Department | Customer Success & IT Support |
Why Choose Infosys BPM?
Working at Infosys BPM offers several career-building benefits:
- Extensive training and onboarding
- Fast-track growth in customer success and IT support
- Opportunity to work with a global brand
- Learn modern tech tools and platforms
- Inclusive and supportive team culture
How to Apply?
To apply for the role, you need to email your updated resume to:
Along with your resume, include the following details in your email body:
Full Name:
Email ID & Mobile Number:
Graduation Details (Degree, Year, University):
Date of Birth:
Post-Graduation (If applicable):
Total Work Experience (in years):
Relevant Experience (Customer Support):
Current/Previous Company:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Comfortable with Night Shift? (Yes/No):
Pro Tips for Applicants
- Keep your resume short and relevant (1 page is enough)
- Highlight any experience in communication or tech support
- Be clear about your willingness to work night shifts
- Double-check your email and contact details
Job Listing Source
This job opportunity is officially listed on Naukri.com – one of India’s leading job search platforms.
If you want to explore the official listing or apply directly through the portal, visit the link below:
👉 Click here to view the Infosys BPM job post on Naukri.com
You can also find similar fresher job openings and IT support roles directly on the Naukri platform by searching “Infosys BPM Support Jobs” in your preferred city.
Final Thoughts
If you’re a fresh graduate confused about where to begin, Infosys BPM can be a great first step. This opportunity not only gives you real industry exposure but also helps you build a long-term career path in customer service or IT support.
500+ openings like this don’t last long. Apply today and take your first step into the corporate world.
Apply Now: Send your resume to
pc.sriram@infosys.com
